Privacy policy

IMAGO respects and cares about the privacy of users browsing its various online platforms. When you visit one of IMAGO's web platforms, certain data may be collected in order to provide you with a personalized browsing experience. Our goal is to keep you informed about how we collect and use this data. IMAGO is committed to protecting your personal information and solely using it for the purposes for which it was collected.

This Privacy Policy describes IMAGO's practices regarding the collection, use and disclosure of the information that you share with us through our website and related services. By using our website or services, you agree to the terms of this Policy.

Information usage

We use the information we collect for the following purposes:

  • Delivering the services you request
  • Communicating about our services
  • Personalizing your experience
  • Drafting agreements and contracts
  • Analyzing and improving our services
  • Complying with legal obligations

We do not share your personal information with third parties, except with your explicit consent or as required by law.

Personal data

By "personal data," we mean any information that can be used to identify you personally, such as your name, e-mail address, phone number or other contact details.

No personal information is collected via IMAGO's web platforms unless you provide it to us voluntarily. We may require certain information to communicate with you. We may, for example, collect contact information like your e-mail address in order to contact you or to inform you of offers on our services that may be of interest to you. You can refuse to be contacted at any time by notifying us in writing.

When clients and/or suppliers sign a contractual agreement with IMAGO, certain private information will be included in said agreement or contract and used in correspondence related to the mandate. All other correspondence with us (for example, via e-mail, phone, mail, text message, social media, or our website) may also contain personal data relevant to the execution of the agreement.

Our strict security measures always apply to the storage and disclosure of the information you provide us in order to prevent unauthorized access. This data is also protected by confidentiality agreements signed by the company's employees and clients. Contract data is kept for a period of five years for archival purposes.

Data collected by third parties

"Third-party data" means any non-personal information collected via cookies.

When you visit IMAGO's web platforms, certain data concerning your usage may be collected. This data cannot be used to identify you personally. We may use performance tools provided by third parties, such as Google Analytics, to collect information that is not of a personal nature: the Internet browser and type of operating system you use, the domain name from which you were directed to the websites, and so on. For more information about Google Analytics and how this third party processes and manages your personal information, you can view its privacy policy at the following link:

Copyright and rights

All elements constituting the IMAGO website, including logos, texts, concepts, graphics, images, sounds, videos, and others, remain the exclusive property of IMAGO or its clients and suppliers, and are protected by the Copyright Act.

Privacy notice (e-mailing)

E-mail messages may contain privileged or confidential information. If you are not the intended recipient of a communication, or if you receive one in error, please notify the sender and destroy the message without copying or disclosing its contents.

Terms and conditions of use

The IMAGO website is provided as a service to its visitors. IMAGO reserves the right to modify, add, or delete any information or material on this site without notice.

IMAGO also reserves the right to modify its Privacy Policy at any time.

Access to your personal information

You may consult, modify, or request the removal of all your confidential information by contacting our Privacy Officer at IMAGO:
Valérie Massé
4950 Queen-Mary Road, Suite 100, Montreal, Quebec  H3W 1X3